MayShe App Privacy Policy
Last Updated: December 21, 2025
1. Introduction
MayShe ("we", "us", or "our") operates the MayShe mobile application (the "App") and is committed to protecting the privacy and security of your information. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal and non-personal information when you access or use our App. By downloading, installing, or using the App, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the App.
2. Information We Collect
We collect information from you in various ways when you interact with the App, including:
2.1 Personal Information
Personal information is data that can be used to identify or contact you. We may collect the following personal information:
- Account Registration Data: When you create an account on the App, we may collect your email address, username, password, and optional profile information (such as display name, profile photo, and date of birth).
- Contact Information: If you contact our customer support team, we may collect your name, email address, phone number (if provided), and the content of your communication.
- Payment Information (if applicable): If you make in-app purchases, we may collect payment-related information through our third-party payment processors. We do not store full payment card information directly on our servers.
2.2 Usage & Device Information
We collect data to enable the core functionality of the App:
- Bluetooth Connection Data: To connect and control external hardware devices, we collect information necessary to scan for and communicate with Bluetooth Low Energy (BLE) devices. This includes device names, signal strength, and connection status.
- Device Information: Details about your mobile device, including device model, operating system version, unique device identifiers (e.g., UUID), and screen resolution.
- Usage Data: Information about how you use the App, such as the features you access, the time and duration of your sessions, and your interaction history.
2.3 Location Information
For Android Users: To scan for Bluetooth devices, the Android operating system requires apps to have access to Location Services. We request this permission solely to enable Bluetooth connectivity. We do not track, store, or share your GPS location history.
For iOS Users: We generally do not request GPS location unless you use specific location-based features.
2.4 Automatically Collected Information
We may use cookies and similar technologies to automatically collect information about your use of the App to improve performance and user experience.
3. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain the App: Operate functionality, including connecting to Bluetooth devices, troubleshooting errors, and ensuring the App runs smoothly.
- To Personalize Your Experience: Tailor content and recommendations based on your preferences.
- To Communicate With You: Respond to inquiries, provide support, and send important notifications (e.g., updates, security alerts).
- To Ensure Safety and Security: Detect and prevent fraud and unauthorized access.
- To Analyze and Improve Our Services: Understand user behavior to develop new features.
4. Disclosure of Your Information
We do not sell your personal information. We may share information only in the following circumstances:
- To Third-Party Service Providers: Trusted providers who assist us in operating the App (e.g., cloud storage, analytics, customer support). They are contractually obligated to keep your data confidential.
- For Legal Compliance: If required by law, court order, or to protect our rights and safety.
- In Business Transactions: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: For any other purpose with your explicit permission.
5. Your Rights and Choices
You have the following rights regarding your information:
- Access and Correction: Update your profile information directly through the App's settings.
- Data Deletion (Delete Account): You can request the deletion of your account and personal data directly within the App settings.
- Control Location Access: Disable location data collection through your device settings (Note: This may affect Bluetooth scanning on Android).
- Withdraw Consent: Withdraw consent for specific data uses at any time.
6. Data Security
We implement reasonable technical, administrative, and physical security measures to protect your information. However, no method of transmission is 100% secure. You are responsible for maintaining the confidentiality of your password.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. If you request account deletion, we will remove your personal information within a reasonable timeframe.
8. Age Restriction
The App is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor, we will immediately take steps to delete the information and terminate the account.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make updates, we will revise the "Last Updated" date. Your continued use of the App implies acceptance of the changes.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at: